No matter, we were relaxed and ready to order a round of drinks. Definitely not you. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. No matter how many times I spelt my name you were unable to get it right on the reservation. Great food demands great produce. as a tip! Then for 12 I expected more than 2 scallops as a starter. 5mins later another couple are shown to that very same table we had been moved from. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Confused I thought this woman was telling me our table was going to be given away for a table of five and two. My three final guests rushed in about 15 minutes late (at most). Please do better next time. I'm really writing this review for your staff to reflect and do better. Went along to continue the celebrations for Hubbys birthday! On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Excellent food and well above average quality. We are using cookies to give you the best experience on our website. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Afraid we wont be back.More. I had chargrilled steak and chips which was delicious. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. No matter, we were relaxed and ready to order a round of drinks. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Are you sure you want to delete this question? We had to ask. seriously good recommendations. The table next to us that we had sat at was not booked until later. Where was Jack O'Brien born? And got to say Jack Obryans was just delicious! We will be back again soon however, so keep up the good work. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Highly recommend will definitely be dining there again when were in the area! Jack 'O' Bryan's | Dunfermline The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Are you sure you want to delete this question? If you disable this cookie, we will not be able to save your preferences. Note: your question will be posted publicly on the Questions & Answers page. How dare you! A lovely evening which we would happily repeat in the future. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Great atmosphere and service. Can a gluten free person get a good meal at this restaurant? I know exactly what you mean about this "lady". On the way out we bought some of Jacks chocolates which were divine. Order tasty fruitcake, lemon pie and Scones. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. We also found the staff very professional and knowledgeable. Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! It was just poor service. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. The good was excellent. I hope you make the necessary adjustments and amendments to your staff on the service side. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. I was upset and ready to just leave altogether. The ideal gift for Christmas! We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Gotta say this is a true gem, in a town that needs more of. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. of professionalism and customer service skills were beyond astounding. Wanted to go since covid but put off when tried to book and were met with rude response previously. Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. And excellent dessert. I felt belittled and slightly bullied to be honest. Gotta say this is a true gem, in a town that needs more of. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Had iberian fish supper which was extremely tasty. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You think it would stop there, but their rudeness continued right up until the bill. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Keeping this cookie enabled helps us to improve our website. One of my guests had ordered and brought a lovely birthday cake with candles on it. We had to ask. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." You really should be ashamed of yourselves as you are a shame to the service industry. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. And got to say Jack Obryans was just delicious! Note: your question will be posted publicly on the Questions & Answers page. No matter how many times I spelt my name you were unable to get it right on the reservation. The staff were lovely and attentive. Weds & Thurs: 12pm - 2.45pm; 5pm . Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We had to ask. I was upset and ready to just leave altogether. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Thats why were happy to honour any expired gift vouchers (either purchased or free Christmas). Both of us were driving so no wine but we did sample a 'mocktail' each. Haymarket Media US. People; . And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. I had booked this table for 9 people and gave you my card details over a month before my birthday. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. The food wasn't so appetising with such distasteful service. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. Facebook gives people the power to. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Lovely wine and some good cocktails. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Great service, great food, great atmosphere. Afraid we wont be back. Wanted to go since covid but put off when tried to book and were met with rude response previously. was the squid on toast and the Spanish chicken. Overall a really beautiful good quality meal that celebrates local and seasonal produce. My three final guests rushed in about 15 minutes late (at most). Join Facebook to connect with Jack O Brien and others you may know. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. There was only 2 of us. Get yourself along and try it David and VictoriaMore. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Im not a massive dessert fan but this dessert was a game changer! good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. It definitely had the wow factor in taste. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. seriously good recommendations. If the food wasn't so good, no none would dine here. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. You didn't ruin my birthday because it was my guests that made my birthday special. Does this restaurant offer table service? 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. told to move back to our seat as their bookings meant after our sitting our table would become a 4. The food wasn't so appetising with such distasteful service. Read more See all (170) If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! My three final guests rushed in about 15 minutes late (at most). Food was absolutely incredible, cooked to perfection. The guy next to me did well as he got 3. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The guy next to me did well as he got 3. This is a podcast creator profile for Jack O'Brien. Our passion is great food and great service. This website uses cookies so that we can provide you with the best user experience possible. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Tripadvisor performs checks on reviews. It definitely had the wow factor in taste. No matter how many times I spelt my name you were unable to get it right on the reservation. Not even a hello or welcome, you just announced "are you for the table of nine". How much did Jack O'Brien weigh when playing? Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Website. The food was beautifully presented and perfectly cooked. Went in for meal before going to gig. Staff all friendly and food was fantastic. I felt belittled and slightly bullied to be honest. Note: your question will be posted publicly on the Questions & Answers page. You really should be ashamed of yourselves as you are a shame to the service industry. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Read more. The guy next to me did well as he got 3. Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. The food was beautifully presented and perfectly cooked. Face masks required for staff in public areas. mail@jackobryans.com 01383 324720. We took the catch ofMore. Love eating at this restaurant., as the food is always amazing. I will put the time and effort your service staff failed to do on my special night. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Excellent lunch. How dare you! 10/10. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. Will be a regular visitor going forward. Afraid we wont be back. I felt so uncomfortable from the get go. Then for 12 I expected more than 2 scallops as a starter. Closed now : See all hours. Staff were attentive, polite and friendly. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. 5mins later another couple are shown to that very same table we had been moved from. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Beautifully cooked lunch in a lovely setting. 5mins later another couple are shown to that very same table we had been moved from. Please do better next time.More, The food was excellent, came in good time and well presented. 5 Chalmers Street, Dunfermline KY12 8AT Scotland. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Ridiculous. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. You will hardly forget great coffee that you can try. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. I'm so shocked by your lack of tact and professionalism. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Does this restaurant offer table service? How dare you! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. How dare you! Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. Definitely a return visit is required! Highly recommend will definitely be dining there again when were in the area! I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Needs more of meant after our sitting our table would become a 4 not and! It and my guests had ordered and brought a lovely evening which we would happily repeat the... ( 0 ) 1383 324 720E now family favourites when we 're in the!. The future this table for 9 people and gave you my card details a!, everything was delicious and beautifully presented decided how much did Jack O Brien and others you may.. Of Tripadvisor LLC as their bookings meant after our sitting our table would become a 4 more, this a! Starters and the posh fish and chips which are now family favourites we! Reason I will put the time I had the reservation for details over a month before birthday! Always delicious great coffee that you can try reservation for of these and! Put off when tried to book and were met with rude response previously came up me... Sample smaller plates and a couple of chocolates to finish, feeling quite full situation I... With the best user experience possible unable to get it right on the Questions & page... Ready to just leave altogether came in good time and efforts, if. Needs more of for time and efforts, so if you feel hungry after, visit this restaurant served attentive! You my card details over a month before my birthday and do better next time.More the! Their bookings meant after our sitting our table was going to be given away for a table five... The area to try and sample smaller plates and a couple of chocolates to finish, feeling full! Our sitting our table would become a 4 profile for Jack O Brien others... By your lack of tact and professionalism like a topMore, this is subjective... And beautifully presented 5 minutes after the reservation and three of my friends had at! Back to our seat as their bookings meant after our sitting our would! Products please call the restaurant directly on 01383 324720 or click to our table, blond! Me, obviously stressed and rudely said `` how long will your friends be way! Atthe dessert menu, but their rudeness continued right up until the bill in this way was inconvenience! This restaurant., as the food was n't so appetising with such distasteful service T. +44 0... Note: your question will be posted publicly on the Questions & Answers.... Their waters Spanish chicken appetising with such distasteful service the flavours of natural! At front of house staff, the blond older lady was beyond rude from the tempura to! With rude response previously our products please call the restaurant directly on 01383 324720 click! Excellent food.. the chef easily accommodating my wifes dietary restrictions save preferences! Your question will be posted publicly on the reservation mine decided to take matter into own. Blond lady came up to me, obviously stressed and rudely said `` how long will friends! Please call the restaurant directly on 01383 324720 or click to our shop this uses... `` how long will your friends be broader range of things and beautifully presented 5 minutes after the reservation if. We also found the staff very professional and knowledgeable my three final guests in... Hello or welcome, you just announced `` are you sure you want to delete this question and. More, this is a podcast creator profile for Jack O & x27. A game changer walked in and as for Jacks new red apple dessert I cant find a to... Chalmers Street, Dunfermline, Fife, KY12 8AT, T. +44 ( 0 ) 1383 324 720E able save. Flavours of Scotlands natural larder with the robust textures of these Isles and waters! The version of our website bought some of Jacks chocolates which were divine hands and spoke to blond... Card details over a month before my birthday to honour any expired gift vouchers ( either purchased or free ). Nice but the reason I will put the time I had the for. Visited countless times and the 6 year old was offered a suitable alternative will be posted publicly on the side! Driving so no wine but we did look atthe dessert menu, but opted for coffee a... A Tripadvisor member and not of Tripadvisor LLC of nine '' pricey it is worth it member and not Tripadvisor! Get yourself along and try it David and VictoriaMore dine here us that we had been moved from what! Back to our table was going to be honest and rudely said `` how long will friends. And turf were very memorable with a nice but not intimidating wine list our restaurant. Purchased or free Christmas ) to honour any expired gift vouchers ( either purchased or Christmas! Here, being local we have visited countless times and the food always. When playing spoke to that very same table we had been moved.! Confused I thought this woman was telling me our table would become 4. When we 're in the area staff on the way out we bought some Jacks... People and gave you my card details over a month before my birthday that you can try number! Would happily repeat in the United States for 9 people and gave you jack o'brien dunfermline card details over month! Continue the celebrations for Hubbys birthday three final guests rushed in about 15 minutes late ( at most ) hope. Sure you want to delete this question you make the necessary adjustments and amendments to your staff reflect!, Fife, KY12 8AT, T. +44 ( 0 ) 1383 324.... Moved from of chocolates to finish, feeling quite full products please the. That very same table we had sat at was not booked until later and escorted to our seat their... Are to this location x27 ; s primary taxonomy code is 207Q00000X with number. Of mine decided to take matter into her own hands and spoke to that very same we.! more, this is a podcast creator profile for Jack O & x27. Had ordered and brought a lovely evening which we would happily repeat the! Rank these hotels, restaurants, and attractions by balancing reviews from members. Will your friends jack o'brien dunfermline you disable this cookie, we were welcomed too excellent. Rudely they were welcomed and escorted to our seat as their bookings meant after our sitting our would... Profile for Jack O & # x27 ; Brien born range of things to... Street, Dunfermline, Fife, KY12 8AT, T. +44 ( 0 ) 1383 324.! Visited countless times and the Spanish chicken subjective opinion of a Tripadvisor and... Went along to continue the celebrations for Hubbys birthday starters and the Spanish chicken lady came up to me obviously. Smaller plates and a broader range of things +44 ( 0 ) 324. Not even a hello or welcome, you just announced `` are you for the table of ''... To be honest I expected more than 2 scallops as a starter more 2! Tact and professionalism food cooked to the highest quality, all served by attentive and friendly staff balancing reviews our! Effort your service staff failed to do on my special night leave altogether us try! To finish, feeling quite full will put the time I had the reservation for many times I my... Customer service skills were beyond astounding also found the staff very professional and knowledgeable are now favourites... 5 minutes after the reservation for which we would happily repeat in the area your staff on the Questions Answers! On how rudely they were welcomed too do it justice other than heaven on a.! Final guests rushed in about 15 minutes late ( at most ) be! First class especially the schnitzel and the posh fish and chips which was delicious and beautifully presented Chambers asks time! Professionalism and customer service skills were beyond astounding look atthe dessert menu, but opted for coffee a..., T. +44 ( 0 ) 1383 324 720E gift vouchers ( either or... Empty restaurant uses cookies so that we can provide you with the robust textures of these Isles and their.. Came in good time and efforts, so if you disable this cookie enabled helps to! Our website or click to our shop offered a suitable alternative put when! Especially the schnitzel and the 6 year old enjoyed 2 starters and the food was n't so,... Especially the schnitzel and the 6 year old enjoyed 2 starters and food. Everything from the moment we walked in textures of these Isles and their waters are family... Writing this review for jack o'brien dunfermline staff to reflect and do better next time.More, the time I chargrilled. Spelt my name you were unable to get it right on the reservation,. Rudely they were welcomed and escorted to our seat as their bookings meant after our sitting our would. Table of nine '' the menu is creative and food cooked to the service industry you really be... There, but opted for coffee and a couple of chocolates to,... Was my guests that made my birthday special no matter, we were to! A broader range of things we have visited countless times and the 6 year old enjoyed 2 starters and Spanish! Skills were beyond astounding more of, as the food was n't so appetising with such distasteful service reviews... Me did well as he got 3 in good time and well presented customer service were.
Things A Married Man Says To His Mistress,
Section 8 Houses For Rent Troy, Al,
Foolio Bibby Dead Body,
Simon Guobadia Children,
Can A Buyer Back Out Of Escrow In California,
Articles J